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Integrate Freshdesk with Redbooth
Send information between Freshdesk and Redbooth automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create action items in your Redbooth for newly generated tickets in Freshdesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Redbooth for fresh tickets initiated in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in Redbooth.
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Create action items in your Redbooth for newly generated tickets in Freshdesk
Freshdesk + Redbooth
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Build your own integrations between Freshdesk and Redbooth
Connect Freshdesk and Redbooth with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Redbooth using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket updated
Triggers when the details of an existing ticket are updated
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Contact created
Triggers when a new contact is created
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Ticket created
Triggers when a new ticket is created
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Ticket note added
Triggers when a note is added to the selected ticket
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Contact updated
Triggers when the details of an existing contact are updated
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New workspace
Triggers when a new workspace is created in the selected organization
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New organization
Triggers when a new organization is created
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New task list
Triggers when a new task list is created
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New task
Triggers when a new task is created
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New notification
Triggers when you have a new notification
All Actions - Actions are the automated tasks
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Create contact
Creates a new contact
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Create forum category
Creates a new forum category
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create forum
Creates a new forum in the selected category
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Create ticket
Creates a new ticket
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Create company
Creates a new company
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Create group
Creates a new group
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Update ticket
Updates the details of an existing ticket
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch company
Fetches the details of an existing company by domain
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Add comment
Adds a new comment
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Create organization
Creates a new organization
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Create task list
Creates a new task list
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Create task
Creates a new task
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Create workspace
Creates a new workspace in the selected organization
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Redbooth?
Redbooth is online project management software. You can sort tasks, delegate responsibilities, and visualize project timelines with Gantt charts.
Build comprehensive workflows using
Webhook triggers
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Write simple scripting functions to format data, call web APIs, send emails, and more.
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