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Integrate Freshdesk with Toggl Track
Send information between Freshdesk and Toggl Track automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create action items in your Toggl Track for newly generated tickets in Freshdesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Toggl Track for new tickets created in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in the selected project in Toggl Track.
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Create action items in your Toggl Track for newly generated tickets in Freshdesk
Freshdesk + Toggl Track
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Build your own integrations between Freshdesk and Toggl Track
Connect Freshdesk and Toggl Track with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Toggl Track using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Ticket updated
Triggers when the details of an existing ticket are updated
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Contact created
Triggers when a new contact is created
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Ticket created
Triggers when a new ticket is created
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Ticket note added
Triggers when a note is added to the selected ticket
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Contact updated
Triggers when the details of an existing contact are updated
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Project updated
Triggers when a project is updated in the selected workspace
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Time entry updated
Triggers when a time entry is updated
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Client created
Triggers when a new client is created in the selected workspace
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Project created
Triggers when a new project is created in the selected workspace
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Task created
Triggers when a new task is created in the selected workspace
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Client updated
Triggers when a client is updated in the selected workspace
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Task updated
Triggers when a task is updated in the selected workspace
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Tag created
Triggers when a new tag is created in the selected workspace
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Time entry created
Triggers when a new time entry is created
All Actions - Actions are the automated tasks
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Create contact
Creates a new contact
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Create forum category
Creates a new forum category
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Add notes to ticket
Adds private or public notes to the selected ticket
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Create forum
Creates a new forum in the selected category
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Create ticket
Creates a new ticket
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Create company
Creates a new company
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Create group
Creates a new group
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Update contact
Updates the details of an existing contact
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Update company
Updates the details of an existing company
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Update ticket
Updates the details of an existing ticket
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch company
Fetches the details of an existing company by domain
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch agent by ID
Fetches the details of an existing agent by ID
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch group by ID
Fetches the details of an existing group by ID
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Create project
Creates a new project in the selected workspace
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Create task
Creates a new task in the selected project
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Create client
Creates a new client in the selected workspace
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Fetch project
Fetches the details of an existing project by ID or name
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Fetch client
Fetches the details of the existing client by ID or name
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Fetch task
Fetches the details of an existing task by ID
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Fetch time entry
Fetches the details of existing time entry by ID or start and end date
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Toggl Track?
Toggl Track is a time tracking application that lets you manage projects across teams and make better business decisions. It provides tools for team planning, profitability analysis, and more.
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