

Integrate Gravity Forms with Trengo
Send information between Gravity Forms and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a new ticket in Trengo following a form submission in Gravity Forms
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Trengo each time a form is submitted in Gravity Forms.
How it works
- The flow triggers when a new form is submitted in Gravity Forms.
- Zoho Flow creates a new ticket in Trengo.


Create a new ticket in Trengo following a form submission in Gravity Forms
Gravity Forms + Trengo

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Supported triggers and actions
Integrate Gravity Forms and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Form entry updated
Triggers when the details of an existing form entry is updated

Form entry submitted
Triggers when a new form entry is submitted

Form entry status changed
Triggers when the status of an existing form entry is changed

Ticket closed
Triggers when an existing ticket is closed

Outbound message sent
Triggers when a new outbound message is sent

Ticket label added
Triggers when a new label is added to an existing ticket

Inbound message received
Triggers when a new inbound message is received

Ticket assigned
Triggers when an existing ticket is assigned to an agent

Note created
Triggers when a new internal message is created

Ticket reopened
Triggers when an existing ticket is reopened
All Actions - Actions are the automated tasks

Add form entry
Creates a new form entry

Submit form entry
Submits a form entry

Update form entry
Updates the details of an existing form entry

Fetch form entry
Fetches the details of an existing form entry

Send email
Sends an email to the specified email address

Send ticket message
Sends a ticket message

Create ticket
Creates a new ticket

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Update contact custom field
Updates the details of an existing contact custom field

Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field
Updates the details of an existing ticket custom field

Fetch contact by ID
Fetches the details of an existing contact using contact ID

Fetch ticket
Fetches the details of an existing ticket by ID
What is Gravity Forms?
Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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