Integrate Gravity Forms with Zendesk
Send information between Gravity Forms and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Zendesk for new form submissions in Gravity Forms
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Zendesk for new form submission in Gravity Forms.
How it works
- The flow triggers when a new form is submitted in Gravity Forms.
- Zoho Flow creates a new ticket in Zendesk.
Create a ticket in Zendesk for new form submissions in Gravity Forms
Gravity Forms + Zendesk
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Supported triggers and actions
Integrate Gravity Forms and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form entry updated
Triggers when the details of an existing form entry is updated
Form entry submitted
Triggers when a new form entry is submitted
Form entry status changed
Triggers when the status of an existing form entry is changed
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Add form entry
Creates a new form entry
Submit form entry
Submits a form entry
Update form entry
Updates the details of an existing form entry
Fetch form entry
Fetches the details of an existing form entry
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is Gravity Forms?
Gravity Forms is a tool to create forms for your WordPress powered websites. It provides ready-to-use form fields, conditional logic, and more.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Custom functions
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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