Integrate Groove with Agiled

Send information between Groove and Agiled automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Agiled for new tickets generated in Groove

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Agiled for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Agiled.
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Add new tasks to your Agiled for new tickets generated in Groove

Groove + Agiled

Build your own integrations between Groove and Agiled

Connect Groove and Agiled with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Agiled using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Note added

Triggers when a note is added to a ticket

Agent replied

Triggers when an agent replies to a ticket

Ticket assigned

Triggers when a ticket is assigned

Customer added

Triggers when a customer is added

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket deleted

Triggers when a ticket is deleted from trash

Task created

Triggers when a new task is created

Employee created

Triggers when a new employee is created

Client created

Triggers when a new client is created

Contract created

Triggers when a new contract is created

Lead created

Triggers when a new lead is created

Product created

Triggers when a new product is created

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Close ticket

Changes the state of a ticket to Closed

Reopen ticket

Changes the state of a ticket to Opened

Assign agent to ticket

Assigns an agent to a ticket

Change ticket state

Changes the state of a ticket

Find customer

Fetches customer profile details using email address

Create contract

Creates a new contract

Create project

Creates a new project

Create employee

Creates a new employee

Create expense

Creates a new expense

Create product

Creates a new product

Create lead

Creates a new lead

Create ticket

Creates a new ticket

Create task

Creates a new task

Create client

Creates a new client

Update lead

Updates the details of an existing lead

Update product

Updates the details of an existing product

Update contract

Updates the details of an existing contract

Update project

Updates the details of an existing project

Update employee

Updates the details of an existing employee

Fetch tax

Fetches the list of existing taxes

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Agiled?

Agiled is an all-in-one business management platform designed to help you manage employees, projects, tasks, track expenses, and send professional invoices.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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