Integrate Groove with Agiled
Send information between Groove and Agiled automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Agiled for new tickets generated in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Agiled for newly generated tickets in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Agiled.
Add new tasks to your Agiled for new tickets generated in Groove
Groove + Agiled
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Supported triggers and actions
Integrate Groove and Agiled using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Note added
Triggers when a note is added to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Customer added
Triggers when a customer is added
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket deleted
Triggers when a ticket is deleted from trash
Task created
Triggers when a new task is created
Employee created
Triggers when a new employee is created
Client created
Triggers when a new client is created
Contract created
Triggers when a new contract is created
Lead created
Triggers when a new lead is created
Product created
Triggers when a new product is created
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Create contract
Creates a new contract
Create project
Creates a new project
Create employee
Creates a new employee
Create expense
Creates a new expense
Create product
Creates a new product
Create lead
Creates a new lead
Create ticket
Creates a new ticket
Create task
Creates a new task
Create client
Creates a new client
Update lead
Updates the details of an existing lead
Update product
Updates the details of an existing product
Update contract
Updates the details of an existing contract
Update project
Updates the details of an existing project
Update employee
Updates the details of an existing employee
Fetch tax
Fetches the list of existing taxes
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
What is Agiled?
Agiled is an all-in-one business management platform designed to help you manage employees, projects, tasks, track expenses, and send professional invoices.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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CEO, Fabricroot
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Technical Engineer, Master Liveaboards
