Integrate Groove with Apptio Targetprocess
Send information between Groove and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
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Create a task in Apptio Targetprocess for new tickets created in Groove
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Apptio Targetprocess for new tickets generated in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Apptio Targetprocess.
Create a task in Apptio Targetprocess for new tickets created in Groove
Groove + Apptio Targetprocess
Build your own integrations between Groove and Apptio Targetprocess
Connect Groove and Apptio Targetprocess with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Groove and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Note added
Triggers when a note is added to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Customer added
Triggers when a customer is added
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket deleted
Triggers when a ticket is deleted from trash
New request
Triggers when a new request is created
New time record
Triggers when a new time record is created
New team iteration
Triggers when a new team iteration is added
New iteration
Triggers when a new iteration is added
New task
Triggers when a new task is created
New project
Triggers when a new project is created
New release
Triggers when a new release is created
New comment
Triggers when a new comment is added
New build
Triggers when a new build is created
New feature
Triggers when new feature is created
New user story
Triggers when a new user story is created
New bug
Triggers when a new bug is created
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Create user story
Creates a new user story
Create request
Creates a new request
Create task
Creates a new task
Create feature
Creates a new feature
Create time record
Creates a new time record
Create bug
Creates a new bug
Add requester to request
Creates a new requester and adds them to an existing request
Add comment
Adds a new comment to an existing entity
Create build
Creates a new build
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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