Integrate Groove with LeanKit
Send information between Groove and LeanKit automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Groove and LeanKit using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Note added
Triggers when a note is added to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Customer added
Triggers when a customer is added
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket deleted
Triggers when a ticket is deleted from trash
New card
Triggers when a new card is created in the selected board
Card moved
Triggers when a card is moved within the selected board
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
Move card within a board by external ID
Moves a card within a board using external ID
Add comment by external ID
Adds a comment to a card using external ID
Create card
Creates a new card in the selected board
Add comment
Adds a comment to the selected card
Move card within board
Moves a card from one lane to another in the selected board
Update card
Updates an existing card
Move card to another board by external ID
Moves a card from one board to another using external ID
Move card to another board
Moves a card from one board to another
Fetch card
Fetches an existing card by title
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
What is LeanKit?
LeanKit is project management software that lets you plan and manage your tasks efficiently. Organize tasks on customizable boards, visualize processes with verticals lanes, and share status updates with your team.
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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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