Integrate Groove with Podio

Send information between Groove and Podio automatically, without writing any code, using Zoho Flow.

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Generate a task within your Podio for fresh tickets initiated in Groove

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Podio for newly generated tickets in Groove.

How it works
  1. The flow triggers when a new ticket is created in Groove.
  2. Zoho Flow creates a new task in Podio.
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Generate a task within your Podio for fresh tickets initiated in Groove

Groove + Podio

Build your own integrations between Groove and Podio

Connect Groove and Podio with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Groove and Podio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Note added

Triggers when a note is added to a ticket

Agent replied

Triggers when an agent replies to a ticket

Ticket assigned

Triggers when a ticket is assigned

Customer added

Triggers when a customer is added

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket deleted

Triggers when a ticket is deleted from trash

Update Item

Triggers when an existing item is updated

New Organization

Triggers when a new organization is created

New Item

Triggers when a new item is created

New Task

Triggers when a new task is created in the selected workspace

New Application

Triggers when a new app is created in the selected workspace

New Workspace

Triggers when a new workspace is created

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Close ticket

Changes the state of a ticket to Closed

Reopen ticket

Changes the state of a ticket to Opened

Assign agent to ticket

Assigns an agent to a ticket

Change ticket state

Changes the state of a ticket

Find customer

Fetches customer profile details using email address

Create Task

Creates a new task

Create Status

Creates a new status in the selected workspace

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

What is Podio?

Podio is a teamwork platform that helps you manage projects and teams. You can create tasks, share files, customize calendars, and collaborate with social activity streams.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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