![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Integrate LiveAgent with MSG91
Send information between LiveAgent and MSG91 automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Create a new contact is in MSG91 each time a new contact is created in LiveAgent
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will generate a new contact in MSG91 each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact or updates the details of an existing contact in MSG91.
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Create a new contact is in MSG91 each time a new contact is created in LiveAgent
LiveAgent + MSG91
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and MSG91
Connect LiveAgent and MSG91 with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and MSG91 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-in-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Send email
Sends an email to the specified recipients
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Resend OTP
Resends an OTP to the selected phone number
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Create or update contact
Creates a new contact or updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Send OTP
Sends an OTP to the selected phone number
![](https://flow-in-public.nimbuspop.com/flow-apps/msg91.png)
Send SMS
Sends a text message to the specified phone numbers
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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What is MSG91?
MSG91 is an SMS solution for bulk, regional, and transactional SMS. You can track market trends, verify numbers with OTPs, and send customized messages.
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