Integrate LiveAgent with Producteev

Send information between LiveAgent and Producteev automatically, without writing any code, using Zoho Flow.

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Create a task in Producteev for new tickets created in LiveAgent

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Producteev for newly generated tickets in LiveAgent.

How it works
  1. The flow triggers when a new ticket is created in LiveAgent.
  2. Zoho Flow creates a new task in Producteev.
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Create a task in Producteev for new tickets created in LiveAgent

LiveAgent + Producteev

Build your own integrations between LiveAgent and Producteev

Connect LiveAgent and Producteev with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Producteev using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

New Task

Triggers when a new task is created

New Network

Triggers when a new network is created

New Project

Triggers when a new project is created

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Create Task

Creates a new task

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Producteev?

Producteev is task management software that lets you track everything that happens in a project in the activity feed. You can add tasks, reminders, and deadlines to collaborate with your team, wherever they are.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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