Integrate LiveAgent with Redbooth
Send information between LiveAgent and Redbooth automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Redbooth for new tickets generated in LiveAgent
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Redbooth for fresh tickets initiated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Redbooth.
Add new tasks to your Redbooth for new tickets generated in LiveAgent
LiveAgent + Redbooth
Build your own integrations between LiveAgent and Redbooth
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Supported triggers and actions
Integrate LiveAgent and Redbooth using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
New workspace
Triggers when a new workspace is created in the selected organization
New organization
Triggers when a new organization is created
New task list
Triggers when a new task list is created
New task
Triggers when a new task is created
New notification
Triggers when you have a new notification
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create company
Creates a new company
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch company
Fetches the details of an existing company by ID, name, or email address
Add comment
Adds a new comment
Create organization
Creates a new organization
Create task list
Creates a new task list
Create task
Creates a new task
Create workspace
Creates a new workspace in the selected organization
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Redbooth?
Redbooth is online project management software. You can sort tasks, delegate responsibilities, and visualize project timelines with Gantt charts.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
