Integrate LiveChat with EvaluAgent
Send information between LiveChat and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a contact in EvaluAgent when a new live chat session starts in LiveChat
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will set up a new contact in EvaluAgent for every new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new contact in EvaluAgent.
Create a contact in EvaluAgent when a new live chat session starts in LiveChat
LiveChat + EvaluAgent
Build your own integrations between LiveChat and EvaluAgent
Connect LiveChat and EvaluAgent with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveChat and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Visitor queued
Triggers when a visitor is queued
Chat created
Triggers when a new chat is created
Chat ended
Triggers when a chat is ended
Evaluation created
Triggers when a new evaluation is added
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Resume chat
Restarts an archived chat
Close chat
Closes an existing chat
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
