Integrate LiveChat with Syncro

Send information between LiveChat and Syncro automatically, without writing any code, using Zoho Flow.

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Create a lead entry in Syncro for each new chat session initiated in LiveChat

Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will add a new lead in Syncro each time a new live chat session occurs in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow creates a new lead in Syncro.
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Create a lead entry in Syncro for each new chat session initiated in LiveChat

LiveChat + Syncro

Build your own integrations between LiveChat and Syncro

Connect LiveChat and Syncro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and Syncro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

Chat ended

Triggers when a chat is ended

RMM alert created

Triggers when a new RMM alert is created

Lead added

Triggers when a new lead is added

Item added

Triggers when a new item is added

Payment created

Triggers when a new payment is created

Invoice added

Triggers when a new invoice is added

Purchase order created

Triggers when a new purchase order is created

Product added

Triggers when a new product is added

Appointment added

Triggers when a new appointment is added

Vendor added

Triggers when a new vendor is added

Customer added

Triggers when a new customer is added

Ticket added

Triggers when a new ticket is added

Contact added

Triggers when a new contact is added

Contract added

Triggers when a new contract is added

Asset created

Triggers when a new asset is created

All Actions - Actions are the automated tasks

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

Create contact

Creates a new contact

Create vendor

Creates a vendor

Create customer

Creates a new customer

Create ticket

Creates a ticket

Create appointment

Creates a new appointment

Create payment

Creates a new payment

Create invoice

Creates a new invoice

Create contract

Creates a new contract

Create lead

Creates a new lead

Create product

Creates a new product

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is Syncro?

Syncro is a PSA, RMM, and Remote Session platform designed specifically for Managed Service Providers and IT admins.

CRM Helpdesk ITSM

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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