Integrate MetForm with Trengo

Send information between MetForm and Trengo automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Trengo following a form submission in MetForm

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Trengo each time a form is submitted in MetForm.

How it works
  1. The flow triggers when a form entry is submitted in MetForm.
  2. Zoho Flow creates a new ticket in Trengo.
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Create a new ticket in Trengo following a form submission in MetForm

MetForm + Trengo

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Supported triggers and actions

Integrate MetForm and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry submitted

Triggers when a form entry is submitted

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket reopened

Triggers when an existing ticket is reopened

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified email address

Send ticket message

Sends a ticket message

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update contact custom field

Updates the details of an existing contact custom field

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch ticket

Fetches the details of an existing ticket by ID

What is MetForm?

MetForm is a form builder WordPress plugin that allows users to build forms like contact forms, survey forms, and more on their WordPress site.

Forms WordPress Plugins

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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