Integrate Octadesk with Favro
Send information between Octadesk and Favro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Favro for fresh tickets initiated in Octadesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Favro for new tickets generated in Octadesk.
How it works
- The flow triggers when a new ticket is added in Octadesk.
- Zoho Flow creates a new task in a card in Favro.
Generate a task within your Favro for fresh tickets initiated in Octadesk
Octadesk + Favro
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Supported triggers and actions
Integrate Octadesk and Favro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer added
Triggers when a new customer is added
Organization added
Triggers when a new organisation is added
Agent added
Triggers when a new agent is added
Ticket added
Triggers when a new ticket is added
Card updated
Triggers when any field (except comments) of a card is changed
Card moved
Triggers when a card is moved on a widget
Task created
Triggers when a new task is created in a card
Card committed
Triggers when a card is committed to another widget
Card created
Triggers when a card is created
All Actions - Actions are the automated tasks
Create organization
Creates a new organization
Create product
Creates a new product
Update ticket
Updates the details of an existing ticket
Create ticket
Creates a new ticket
Create person
Creates a new person
Update organization
Updates the details of an existing organization
Update product
Updates the details of an existing product
Fetch requester
Fetches the details of an existing requester using email address
Fetch person
Fetches the details of an existing person using email address
Fetch organization
Fetches the details of an existing organization by name
Search ticket
Search for an existing ticket
Create task
Creates a new task in a card
Create task list
Create a new task list in card
Create card
Creates a new card
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
What is Favro?
Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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