Integrate PagerDuty with Octadesk
Send information between PagerDuty and Octadesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate PagerDuty and Octadesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Incident escalated
Triggers when an incident has been escalated to another user in the same escalation level
Incident acknowledged
Triggers when an incident is acknowledged
Incident resolved
Triggers when an incident is resolved
New Notification
Triggers when there is a new notification
Incident created or triggered
Triggers when a new incident is created or triggered
Customer added
Triggers when a new customer is added
Organization added
Triggers when a new organisation is added
Agent added
Triggers when a new agent is added
Ticket added
Triggers when a new ticket is added
All Actions - Actions are the automated tasks
Create Event
Creates a new event
Create incident
Creates a new incident
Create user
Creates a new user
Update incident
Updates the details of an existing incident
Fetch user
Fetches the details of an existing user by its ID or name
Find user on call
Finds the user on call for a specific schedule
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Create organization
Creates a new organization
Create product
Creates a new product
Update ticket
Updates the details of an existing ticket
Create ticket
Creates a new ticket
Create person
Creates a new person
Update organization
Updates the details of an existing organization
Update product
Updates the details of an existing product
Fetch requester
Fetches the details of an existing requester using email address
Fetch person
Fetches the details of an existing person using email address
Fetch organization
Fetches the details of an existing organization by name
Search ticket
Search for an existing ticket
What is PagerDuty?
Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.
What is Octadesk?
Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.
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Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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