

Integrate PagerDuty with SimplyBook
Send information between PagerDuty and SimplyBook automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate PagerDuty and SimplyBook using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Incident escalated
Triggers when an incident has been escalated to another user in the same escalation level

Incident acknowledged
Triggers when an incident is acknowledged

Incident resolved
Triggers when an incident is resolved

New Notification
Triggers when there is a new notification

Incident created or triggered
Triggers when a new incident is created or triggered

Client created
Triggers when a new client is created

Booking canceled
Triggers when a booking is canceled

Booking updated
Triggers when the details of an existing booking are updated

Booking event occurred
Triggers when a booking event, such as booking creation, booking cancellation, or booking modification, occurs in Simplybook

Booking created
Triggers when a new booking is created
All Actions - Actions are the automated tasks

Create Event
Creates a new event

Create incident
Creates a new incident

Create user
Creates a new user

Update incident
Updates the details of an existing incident

Fetch user
Fetches the details of an existing user by its ID or name

Find user on call
Finds the user on call for a specific schedule

Fetch incident
Fetches the details of an existing incident by its ID or incident key

Create note
Creates a new note

Create client
Creates a new client

Create booking
Creates a new booking

Update note
Updates the details of an existing note

Update client
Updates the details of an existing client

Update booking
Updates the details of an existing booking

Fetch product
Fetches the details of an existing product using ID

Get first available slots
Returns the first available slots for the selected service, provider, and date.

Fetch ticket by code
Fetches the details of an existing ticket using ticket code

Fetch booking
Fetches the details of an existing booking using ID

Fetch service
Fetches the details of an existing service using ID

Fetch note
Fetches the details of an existing note using ID

Fetch client
Fetches the details of an existing client using ID

Fetch provider
Fetches the details of an existing provider using ID

Search product
Searches the details of an existing product using product name

Search provider
Searches the details of an existing provider using provider name

Search service
Searches the details of an existing service using service name

Search client
Searches the details of an existing client using client name and email address
What is PagerDuty?
Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.
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What is SimplyBook?
SimplyBook is appointment and scheduling software that allows your clients to book your services online at any place, any time (24/7), and on any device while offering a variety of flexible features.
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