Integrate ServiceDesk Plus Cloud with Harvest
Send information between ServiceDesk Plus Cloud and Harvest automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Harvest using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Requester created
Triggers when a new requester is created
Note created
Triggers when a new note is created
Task updated
Triggers when the details of an existing task are updated
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Request updated in template
Triggers when an existing request is updated in the selected template
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Estimate updated
Triggers when the details of an existing estimate are updated
Task updated
Triggers when an existing task is updated
Project updated
Triggers when the details of an existing project is updated
Invoice created
Triggers when a new invoice is created
Person added
Triggers when a new person is added
Contact created
Triggers when a new contact is created
Contact updated
Triggers when the details of an existing contact are updated
Invoice updated
Triggers when the details of an existing invoice are updated
Expense updated
Triggers when the details of an existing expense are updated
Project created
Triggers when a new project is created
Time entry created
Triggers when a new time entry is created for today
Client added
Triggers when a new client is added
Person assigned to project
Triggers when a person is assigned to a project
Expense created
Triggers when a new expense is created
Estimate created
Triggers when a new estimate is created
Client updated
Triggers when the details of an existing client are updated
Time entry updated
Triggers when an existing time entry is updated
Person updated
Triggers when the details of an existing person is updated
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch request - By ID
Fetches the details of an existing request by ID
Add task to project
Adds a task to the selected project
Create estimate
Creates a new estimate
Create invoice payment
Creates a new invoice payment
Update estimate
Updates the details of an existing estimate
Create time entry
Creates a new time entry for today
Create task
Creates a new task
Update expense
Updates the details of an existing expense
Create person
Creates a new person
Update contact
Updates the details of an existing contact
Update time entry
Updates an existing time entry
Create contact
Creates a new contact
Create estimate item
Creates a new estimate item
Update task
Updates the details of an existing task
Add person to project
Adds a person to the selected project
Create expense
Creates a new expense
Update invoice
Updates the details of an existing invoice
Start timer
Starts timer for today in the selected project
Create project
Creates a new project
Update estimate status
Updates the details of an existing estimate status
Create invoice
Creates a new invoice
Create invoice item
Creates a new invoice item
Create client
Creates a new client
Update project
Updates the details of an existing project
Update client
Updates the details of an existing client
Stop timer
Stops timer for today
Update estimate item
Updates the details of an existing estimate item
Update invoice item
Updates the details of an existing invoice item
Update person
Updates the details of an existing person
Fetch client
Fetches the details of the specified client
Fetch project
Fetches the details of the specified project
Fetch person
Fetches the details of an existing person by ID
Fetch task
Fetches the details of an existing task by ID
Fetch invoice
Fetches the details of an existing invoice by ID
Fetch client by name
Fetches the details of an existing client
Fetch time entry
Fetches the details of an existing time entry by ID
Fetch contact
Fetches the details of an existing contact by ID
Fetch estimate
Fetches the details of an existing estimate by ID
Fetch expense
Fetches the details of an existing expense by ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Harvest?
Harvest is an online time tracking application that lets you track expenses, manage projects, and automatically create invoices from expenses and billable time.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
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