Integrate ServiceDesk Plus Cloud with TrainerCentral
Send information between ServiceDesk Plus Cloud and TrainerCentral automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and TrainerCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Requester created
Triggers when a new requester is created
Note created
Triggers when a new note is created
Task updated
Triggers when the details of an existing task are updated
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Request updated in template
Triggers when an existing request is updated in the selected template
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Request created in template
Triggers when a new request is created in the selected template
Assignment submitted
Triggers when a learner submits a course assignment
Learner cancels purchase
Triggers when a learner cancels their purchase
Live workshop - Learner registered
Triggers when a learner has registered for a live workshop
Live Workshop - Session Completed
Triggers when a learner completes a session for a live workshop
Live workshop - Session purchased
Triggers when a learner purchases a session for a live workshop
Course enrolled
Triggers when a learner enrolls for a course
Live workshop created
Triggers when a live workshop is created in the academy
Learner signed up for academy
Triggers when a new learner has signed up for the academy
Course completed
Triggers when a course is completed by an existing learner in the academy
Lesson completed by user
Triggers when a user has completed a lesson
Form submitted
Triggers when a learner submits entry in the selected form
Live workshop - Learner joined
Triggers when a learner has joined an existing live workshop
Ticket purchased
Triggers when a learner has paid for any course ticket in the academy
Session reminder activated
Triggers when a session's email reminder is activated.
Test submitted
Triggers when a learner submits a test
Learner renewal pending
Triggers when a learner's payment is pending for a renewal
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch request - By ID
Fetches the details of an existing request by ID
Invite learner to a live workshop
Sends an email inviting a learner to register for a live workshop session
Create live workshop
Creates a new remote session which can be used to conduct live workshops
Invite learner to course
Sends an email inviting a learner to join an existing course
Sign up user for school
Signs up the specified user for school
Fetch user
Fetches the details of an existing user by email address
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is TrainerCentral?
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