Integrate ServiceDesk Plus Cloud with Zoho Billing
Send information between ServiceDesk Plus Cloud and Zoho Billing automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Zoho Billing
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho Billing using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Task created
Triggers when a new task is created
Change created
Triggers when a new change is created
Asset created
Triggers when a new asset is created
Requester created
Triggers when a new requester is created
Note created
Triggers when a new note is created
Task updated
Triggers when the details of an existing task are updated
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Request approved
Triggers when an existing request is approved
Problem created
Triggers when a new problem is created in a template
Request updated in template
Triggers when an existing request is updated in the selected template
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Request created in template
Triggers when a new request is created in the selected template
Subscription marked as unpaid
Triggers when a subscription is marked as unpaid
Plan updated
Triggers when any detail of an existing plan is updated
Plan added
Triggers when a new plan is added
Payment method added
Triggers when a new payment method is added
Subscription billing date updated
Triggers when the billing date of a subscription is updated
Subscription activated
Triggers when a new subscription is activated
Subscription deleted
Triggers when a subscription is deleted
Product created
Triggers when a new product is created
Subscription updated
Triggers when the details of an existing subscription are updated
Estimate updated
Triggers when the details of an existing estimate are updated
Subscription to be renewed
Triggers 5 days before a subscription is to be renewed
Subscription upgraded
Triggers when an existing subscription is upgraded
Subscription canceled
Triggers when a subscription is canceled
Invoice created
Triggers when a new invoice is created
Card added
Triggers when a new card is added
Subscription renewed
Triggers when a subscription is renewed
Payment method removed
Triggers when an existing payment method is removed
Payment failed
Triggers when there is an error in processing a payment
Subscription expired
Triggers when a subscription expires
Subscription created
Triggers when a new subscription is created
Subscription expiry date updated
Triggers when the expiry date of a subscription is updated
Subscription downgraded
Triggers when a subscription is downgraded
Payment successful
Triggers when a payment is processed successfully
Subscription resumed
Triggers when a subscription is resumed
Estimate created
Triggers when a new estimate is created
Subscription paused
Triggers when a subscription is paused
Subscription reactivated
Triggers when a subscription is reactivated
Payment method updated
Triggers when the details of an existing payment method are updated
Payment refunded
Triggers when a payment is refunded to a customer
Invoice updated
Triggers when any detail of an existing invoice is updated
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Create change
Creates a new change
Create requester
Creates a new requester
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Associate request with problem
Associates a request with a specific problem
Create request
Creates a new request
Update problem
Updates the details of an existing problem
Update requester
Updates the details of an existing requester based on ID
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch problem
Fetches the details of an existing problem by ID
Fetch requester
Fetches the details of an existing requester by email address
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch solution topic
Fetches a solution topic by its name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch request - By ID
Fetches the details of an existing request by ID
Update next billing date
Updates the next billing date of an existing subscription
Associate coupon
Associates a coupon with the selected subscription
Record customer payment
Records a payment for an existing customer invoice
Send estimate
Sends an existing estimate to the specified recipients
Enable portal access
Enables portal access for the specified customer
Create item
Creates a new item
Create subscription estimate
Creates a new subscription estimate
Create coupon
Creates a new coupon
Create subscription
Creates a new subscription
Cancel subscription
Cancels the specified subscription
Update estimate status
Updates the status of an existing estimate
Create invoice
Creates a new invoice
Send customer statement
Sends an existing customer statement to the specified email addresses
Create customer
Creates a new customer
Create estimate
Creates a new estimate
Request payment method
Sends an email to the specified customer requesting payment details for subscription payment
Update estimate
Updates the details of an existing estimate
Update invoice
Updates the details of an existing invoice
Update customer
Updates the details of an existing customer
Update subscription
Updates the details of an existing subscription
Update coupon
Updates the details of an existing coupon
Update item
Updates the details of an existing item
Update coupon status
Updates the status of the specified coupon
Resume subscription
Resumes the specified subscription
Fetch invoice by ID
Fetches the details of an existing invoice by ID
Fetch coupon
Fetches the details of an existing coupon by code or name
Fetch item
Fetches the details of an existing item by ID or name or SKU
Fetch scheduled changes
Fetches the scheduled changes of an existing subscription
Fetch invoice by number
Fetches the details of an existing invoice by number
Fetch plan
Fetches the details of an existing plan by code or name
Fetch customer
Fetches the details of an existing customer
Pause subscription
Pauses the specified subscription
Fetch subscription
Fetches the details of an existing subscription
Fetch estimate
Fetches the details of an existing estimate by ID or estimate number or reference number
Fetch addon
Fetches the details of an existing addon by code or name
Extend subscription
Extends the specified subscription
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Zoho Billing?
Zoho Billing helps businesses automate recurring billing and manage subscriptions. Handle customer lifecycles from sign-ups to payments, run promotional campaigns, tackle churn, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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