Integrate SolarWinds Service Desk with Office 365
Send information between SolarWinds Service Desk and Office 365 automatically, without writing any code, using Zoho Flow.
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Initiate an event in Office 365 when a task is created in SolarWinds Service Desk
Ensure tasks are prioritised and addressed timely by scheduling them as events. This flow will create an event in Office 365 when a task is created SolarWinds Service Desk.
How it works
- The flow triggers when a new task is created in SolarWinds Service Desk.
- Zoho Flow creates a new event in the selected calendar in Office 365.
Initiate an event in Office 365 when a task is created in SolarWinds Service Desk
SolarWinds Service Desk + Office 365
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Supported triggers and actions
Integrate SolarWinds Service Desk and Office 365 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Incident
Triggers when a new incident is created
New Change
Triggers when a new change is created
New Asset
Triggers when a new asset is created in your inventory
New User
Triggers when a new user is created
Event updated
Triggers when any detail of an existing event is updated
Calendar added
Triggers when a new calendar is added
Contact added
Triggers when a new contact is added
Event added
Triggers when a new event is added in the selected calendar
Email received
Triggers when a new email is received
All Actions - Actions are the automated tasks
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Add user
Adds a new account user
Send email
Creates and sends an email to a recipient
Create event
Creates a new event in the selected calendar
Create contact
Creates a new contact
Update event
Updates the details of an existing event by ID
Update contact
Updates the details of an existing contact by ID
Update user
Updates the details of a user by ID
Fetch event
Fetches the details of an existing event by title or ID
Find contact folder
Finds a contact folder using name
Invite user
Invites the specified user to your group
Fetch user
Fetches the details of a user by display name
Fetch contact
Fetches the details of an existing contact by name
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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