Integrate Teamwork Desk with Sprintly

Send information between Teamwork Desk and Sprintly automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Sprintly for new tickets generated in Teamwork Desk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Sprintly for newly generated tickets in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Sprintly.
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Add new tasks to your Sprintly for new tickets generated in Teamwork Desk

Teamwork Desk + Sprintly

Build your own integrations between Teamwork Desk and Sprintly

Connect Teamwork Desk and Sprintly with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Sprintly using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New ticket

Triggers when a new ticket is created

Thread edited

Triggers when a thread in the selected inbox is edited

New customer reply

Triggers when a customer sends a reply

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

Updated customer details

Triggers when the details of a customer are updated

Person added

Triggers when a new person is added

Item added

Triggers when a new item is added

Product added

Triggers when a new product is added

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Assign ticket

Assigns the selected ticket to a user

Link task to ticket

Links a task to a ticket

Update customer

Updates the details of an existing customer

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Update ticket

Updates an existing ticket

Fetch customer

Fetches an existing customer by name or email address. Optionally, creates one if none are found

Fetch ticket

Fetches a ticket by ticket ID or keyword

Create story

Creates a new story

Create test

Creates a new test

Create defect

Creates a new defect

Create person

Creates a new person

Create task

Creates a new task

Create product

Creates a new product

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Sprintly?

Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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