Integrate TestRail with LiveAgent
Send information between TestRail and LiveAgent automatically, without writing any code, using Zoho Flow.
Build your own integrations between TestRail and LiveAgent
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Supported triggers and actions
Integrate TestRail and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New project
Triggers when a new project is created
New test case
Triggers when a new test case is created in the selected project
New test suite
Triggers when a new test suite is created in the selected project
New test run
Triggers when a new test run is created in the selected project
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Create test case
Creates a new test case in the selected project
Create test run
Creates a new test run in the selected project
Create project
Creates a new project
Create milestone
Creates a new milestone in the selected project
Create test suite
Creates a new test suite in the selected project
Add contact to group
Adds a contact to the selected group
Create ticket
Creates a new ticket
Create company
Creates a new company
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch company
Fetches the details of an existing company by ID, name, or email address
What is TestRail?
TestRail is a test case and test management software tool. You can organize test cases, track test results, and manage data access with custom roles.
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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