Integrate Typeform with Groove

Send information between Typeform and Groove automatically, without writing any code, using Zoho Flow.

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Create a ticket in Groove whenever a new submission is made in Typeform

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Typeform.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Typeform.
  2. Zoho Flow starts a new ticket for your customer in Groove.
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Create a ticket in Groove whenever a new submission is made in Typeform

Typeform + Groove

Build your own integrations between Typeform and Groove

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Supported triggers and actions

Integrate Typeform and Groove using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Entry submitted

Triggers when a new entry is submitted in the selected form

Ticket closed

Triggers when a ticket is closed

Ticket created

Triggers when a new ticket is created

Customer replied

Triggers when a customer replies to a ticket

Ticket tagged

Triggers when a ticket is tagged

Note added

Triggers when a note is added to a ticket

Agent replied

Triggers when an agent replies to a ticket

Ticket assigned

Triggers when a ticket is assigned

Customer added

Triggers when a customer is added

Ticket opened

Triggers when a ticket is opened

Ticket priority changed

Triggers when a ticket's priority is changed

Ticket deleted

Triggers when a ticket is deleted from trash

All Actions - Actions are the automated tasks

Create new ticket

Starts a new ticket for your customer

Add note

Adds a private note to an existing ticket

Close ticket

Changes the state of a ticket to Closed

Reopen ticket

Changes the state of a ticket to Opened

Assign agent to ticket

Assigns an agent to a ticket

Change ticket state

Changes the state of a ticket

Find customer

Fetches customer profile details using email address

What is Typeform?

Typeform is a web-based platform for building forms for collecting and sharing information. You can create forms in different languages, add calculators for pricing, hide specific fields, and even integrate your forms into other applications easily.

Forms Popular

What is Groove?

GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

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Director, Perth Security Services

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Technical and Operations Head, TruAct

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