Integrate UseResponse with Active Collab

Send information between UseResponse and Active Collab automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Active Collab for new tickets generated in UseResponse

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Active Collab for newly generated tickets in UseResponse.

How it works
  1. The flow triggers when a new ticket is created in UseResponse.
  2. Zoho Flow creates a new task in Active Collab.
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Add new tasks to your Active Collab for new tickets generated in UseResponse

UseResponse + Active Collab

Build your own integrations between UseResponse and Active Collab

Connect UseResponse and Active Collab with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate UseResponse and Active Collab using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Comment added

Triggers when a new comment is added

Ticket created

Triggers when a new ticket is created

Topic created

Triggers when a new topic is created

Task created

Triggers when a new task is created

Comment added

Triggers when a comment is added to an object

Task closed

Triggers when a task is closed

Task list created

Triggers when a new task list is created in a project

Task moved

Triggers when a task is moved from one task list to another

Project created

Triggers when a new project is created

Task updated

Triggers when the details of an existing task is updated

All Actions - Actions are the automated tasks

Create comment

Creates a new comment

Create topic

Creates a new topic

Create user

Creates a new user

Create ticket

Creates a new ticket

Add comment to task

Creates a new comment in the selected task

Add comment to discussion

Adds a new comment to discussion

Create task

Creates a new task

Create company

Creates a new company

Create project

Creates a new project

Move task

Moves the specified task to the selected task list

Fetch task

Fetches the details of an existing task

Fetch user

Fetches the details of an existing user by email address

What is UseResponse?

UseResponse is an all-in-one support suite to capture feedback, organize community with self-service knowledge base, support customers in multiple channels, and more.

Customer Support

What is Active Collab?

ActiveCollab is a project management solution for creative professionals. It allows you to split projects into tasks and subtasks, track your time, evaluate your progress, and measure the impact your business is making.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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