Integrate WPForms with Groove
Send information between WPForms and Groove automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a ticket in Groove when a form is submitted in WPForms
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Groove upon receiving a new form submission in WPForms.
How it works
- The flow triggers when a new form entry is made in WPForms.
- Zoho Flow starts a new ticket for your customer in Groove.
Generate a ticket in Groove when a form is submitted in WPForms
WPForms + Groove
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Supported triggers and actions
Integrate WPForms and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form entry made
Triggers when a new form entry is made
Ticket closed
Triggers when a ticket is closed
Ticket created
Triggers when a new ticket is created
Customer replied
Triggers when a customer replies to a ticket
Ticket tagged
Triggers when a ticket is tagged
Note added
Triggers when a note is added to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket assigned
Triggers when a ticket is assigned
Customer added
Triggers when a customer is added
Ticket opened
Triggers when a ticket is opened
Ticket priority changed
Triggers when a ticket's priority is changed
Ticket deleted
Triggers when a ticket is deleted from trash
All Actions - Actions are the automated tasks
Create new ticket
Starts a new ticket for your customer
Add note
Adds a private note to an existing ticket
Close ticket
Changes the state of a ticket to Closed
Reopen ticket
Changes the state of a ticket to Opened
Assign agent to ticket
Assigns an agent to a ticket
Change ticket state
Changes the state of a ticket
Find customer
Fetches customer profile details using email address
What is WPForms?
WP Forms is a drag and drop WordPress form builder that’s easy and powerful. It provides you with numerous customizable form templates for subscription forms, payment forms, and more.
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
Toto
Technical Engineer, Master Liveaboards
