Integrate WS Form with Deskpro

Send information between WS Form and Deskpro automatically, without writing any code, using Zoho Flow.

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Create a ticket in Deskpro whenever a new submission is made in WS Form

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Deskpro in response to each new form submission in WS Form.

How it works
  1. The flow triggers when a form entry is submitted in WS Form.
  2. Zoho Flow creates a new ticket in Deskpro.
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Create a ticket in Deskpro whenever a new submission is made in WS Form

WS Form + Deskpro

Build your own integrations between WS Form and Deskpro

Connect WS Form and Deskpro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate WS Form and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form submitted

Triggers when a form entry is submitted

Form submission status changed

Triggers when the status of a submitted form entry is changed

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

What is WS Form?

WS Forms is a form builder WordPress plugin that can help you create professional, dynamic, mobile-friendly, and accessible forms.

Forms WordPress Plugins

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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