Integrate X-Cart with Freshdesk

Send information between X-Cart and Freshdesk automatically, without writing any code, using Zoho Flow.

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Create a contact in Freshdesk when a new purchase is made in X-Cart

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will generate a new contact in Freshdesk in response to new purchases from X-Cart.

How it works
  1. The flow triggers when a new paid order is placed in X-Cart.
  2. Zoho Flow creates a new contact in Freshdesk.
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Create a contact in Freshdesk when a new purchase is made in X-Cart

X-Cart + Freshdesk

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Supported triggers and actions

Integrate X-Cart and Freshdesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order placed

Triggers when a new order is placed

Product created or updated

Triggers when a new product is created or the details of an existing product are updated

Customer created

Triggers when a new customer is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create product

Creates a new product

Fetch order by ID

Fetches the details of an existing order using ID

Fetch customer by ID

Fetches the details of an existing customer using ID

Fetch product by ID

Fetches the details of an existing product using ID

Create contact

Creates a new contact

Create forum category

Creates a new forum category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create ticket

Creates a new ticket

Create company

Creates a new company

Create group

Creates a new group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID

Fetches the details of an existing group by ID

What is X-Cart?

X-Cart is eCommerce shopping cart software. You can add features with open source PHP code, install add-ons, and manage orders and inventory easily.

E Commerce

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

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