![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Integrate X-Cart with Freshdesk
Send information between X-Cart and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create a contact in Freshdesk when a new purchase is made in X-Cart
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will generate a new contact in Freshdesk in response to new purchases from X-Cart.
How it works
- The flow triggers when a new paid order is placed in X-Cart.
- Zoho Flow creates a new contact in Freshdesk.
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create a contact in Freshdesk when a new purchase is made in X-Cart
X-Cart + Freshdesk
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between X-Cart and Freshdesk
Connect X-Cart and Freshdesk with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate X-Cart and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Order placed
Triggers when a new order is placed
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Product created or updated
Triggers when a new product is created or the details of an existing product are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Customer created
Triggers when a new customer is created
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket updated
Triggers when the details of an existing ticket are updated
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact created
Triggers when a new contact is created
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Ticket note added
Triggers when a note is added to the selected ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Contact updated
Triggers when the details of an existing contact are updated
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Create customer
Creates a new customer
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Create product
Creates a new product
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Fetch order by ID
Fetches the details of an existing order using ID
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Fetch customer by ID
Fetches the details of an existing customer using ID
![](https://flow-in-public.nimbuspop.com/flow-apps/x_cart.png)
Fetch product by ID
Fetches the details of an existing product using ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create contact
Creates a new contact
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum category
Creates a new forum category
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Add notes to ticket
Adds private or public notes to the selected ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create forum
Creates a new forum in the selected category
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create company
Creates a new company
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Create group
Creates a new group
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Update contact
Updates the details of an existing contact
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Update company
Updates the details of an existing company
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status
Fetches the status of a specific ticket by label
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company
Fetches the details of an existing company by domain
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket by ID
Fetches the details of an existing ticket by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent by ID
Fetches the details of an existing agent by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch company by ID
Fetches the details of an existing company by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch contact by ID
Fetches the details of an existing contact by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch ticket priority
Fetches the priority details of a specific ticket by label
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
![](https://flow-in-public.nimbuspop.com/flow-apps/freshdesk.png)
Fetch group by ID
Fetches the details of an existing group by ID
What is X-Cart?
X-Cart is eCommerce shopping cart software. You can add features with open source PHP code, install add-ons, and manage orders and inventory easily.
Similar apps
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
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