Integrate Zendesk with Agiled

Send information between Zendesk and Agiled automatically, without writing any code, using Zoho Flow.

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Generate a task within your Agiled for fresh tickets initiated in Zendesk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Agiled for newly generated tickets in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in Agiled.
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Generate a task within your Agiled for fresh tickets initiated in Zendesk

Zendesk + Agiled

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Supported triggers and actions

Integrate Zendesk and Agiled using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

Task created

Triggers when a new task is created

Employee created

Triggers when a new employee is created

Client created

Triggers when a new client is created

Contract created

Triggers when a new contract is created

Lead created

Triggers when a new lead is created

Product created

Triggers when a new product is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create contract

Creates a new contract

Create project

Creates a new project

Create employee

Creates a new employee

Create expense

Creates a new expense

Create product

Creates a new product

Create lead

Creates a new lead

Create ticket

Creates a new ticket

Create task

Creates a new task

Create client

Creates a new client

Update lead

Updates the details of an existing lead

Update product

Updates the details of an existing product

Update contract

Updates the details of an existing contract

Update project

Updates the details of an existing project

Update employee

Updates the details of an existing employee

Fetch tax

Fetches the list of existing taxes

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Agiled?

Agiled is an all-in-one business management platform designed to help you manage employees, projects, tasks, track expenses, and send professional invoices.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

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