![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Integrate Zendesk with Apptio Targetprocess
Send information between Zendesk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Generate a task within your Apptio Targetprocess for fresh tickets initiated in Zendesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Apptio Targetprocess for new tickets created in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in Apptio Targetprocess.
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Generate a task within your Apptio Targetprocess for fresh tickets initiated in Zendesk
Zendesk + Apptio Targetprocess
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Zendesk and Apptio Targetprocess
Connect Zendesk and Apptio Targetprocess with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Ticket updated
Triggers when the details of a ticket is updated
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
User created
Triggers when a new user is created
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Organization created
Triggers when a new organization is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New request
Triggers when a new request is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New time record
Triggers when a new time record is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New team iteration
Triggers when a new team iteration is added
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New iteration
Triggers when a new iteration is added
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New task
Triggers when a new task is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New project
Triggers when a new project is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New release
Triggers when a new release is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New comment
Triggers when a new comment is added
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New build
Triggers when a new build is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New feature
Triggers when new feature is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New user story
Triggers when a new user story is created
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
New bug
Triggers when a new bug is created
All Actions - Actions are the automated tasks
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Create User
Creates a new user
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Create Request
Creates a new ticket in a verified end user's account
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Create Ticket
Creates a new ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Add Tag
Adds tag to the selected ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Create Organization
Creates a new organization
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Update Ticket
Updates an existing ticket status or adds comments
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Update Organization
Updates an existing organization
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Update User Details
Updates an existing user's details
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Add Comment
Adds comment to the selected ticket
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Fetch Organization
Fetches the details of an existing organization
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Fetch User
Fetches the details of an existing user by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/zendesk.png)
Fetch Ticket
Fetches a ticket by ID
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create user story
Creates a new user story
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create request
Creates a new request
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create task
Creates a new task
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create feature
Creates a new feature
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create time record
Creates a new time record
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create bug
Creates a new bug
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Add requester to request
Creates a new requester and adds them to an existing request
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Add comment
Adds a new comment to an existing entity
![](https://flow-in-public.nimbuspop.com/flow-apps/apptio_targetprocess.png)
Create build
Creates a new build
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
Build comprehensive workflows using
Webhook triggers
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Learn more >Logic
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Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >