Integrate Zendesk with Breeze
Send information between Zendesk and Breeze automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Breeze for new tickets generated in Zendesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Breeze for newly generated tickets in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in Breeze.
Add new tasks to your Breeze for new tickets generated in Zendesk
Zendesk + Breeze
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Supported triggers and actions
Integrate Zendesk and Breeze using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
Project created
Triggers when a new project is created
Task updated
Triggers when a task is updated
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create to-do list
Creates a new to-do list for a task
Create project
Creates a new project
Create task
Creates a new task
Create to-do
Creates a new to-do in to-do list
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Breeze?
Breeze is a simple project management application that provides features like boards, time tracking, to-dos and more.
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Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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