Integrate Zendesk with TeamWave

Send information between Zendesk and TeamWave automatically, without writing any code, using Zoho Flow.

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Add new tasks to your TeamWave for new tickets generated in Zendesk

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your TeamWave for newly generated tickets in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in TeamWave.
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Add new tasks to your TeamWave for new tickets generated in Zendesk

Zendesk + TeamWave

Build your own integrations between Zendesk and TeamWave

Connect Zendesk and TeamWave with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and TeamWave using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create organization

Creates a new organization

Create event

Creates a new event

Create deal

Creates a new deal

Create task

Creates a new task

Create activity

Creates a new activity

Create project

Creates a new project

Create task list

Creates a new task list

Create milestone

Creates a new milestone

Create person

Creates a new person

Update person

Updates the details of an existing person

Update task

Updates the details of an existing task

Update deal

Updates the details of an existing deal

Update event

Update the details of an existing event

Update organization

Updates the details of an existing organization

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is TeamWave?

TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.

CRM HR Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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