Integrate Zendesk with Teamwork Projects

Send information between Zendesk and Teamwork Projects automatically, without writing any code, using Zoho Flow.

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Create a task in Teamwork Projects for new tickets created in Zendesk

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Teamwork Projects for newly generated tickets in Zendesk.

How it works
  1. The flow triggers when a new ticket is created in Zendesk.
  2. Zoho Flow creates a new task in the selected task list in Teamwork Projects.
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Create a task in Teamwork Projects for new tickets created in Zendesk

Zendesk + Teamwork Projects

Build your own integrations between Zendesk and Teamwork Projects

Connect Zendesk and Teamwork Projects with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Teamwork Projects using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

New milestone

Triggers when a new milestone is created in the selected project

New task

Triggers when a new task is created in the selected project

New task list

Triggers when a new task list is created in the selected project

New person

Triggers when a new person is added

New message

Triggers when a new message is created in the selected project

New company

Triggers when a new company is created

New project

Triggers when a new project is created

New time entry

Triggers when a new time entry is created in the selected project

New person in project

Triggers when a new person is added in the selected project

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create milestone

Creates a new milestone in the selected project

Create task

Creates a new task in the selected task list

Add person

Adds a new person

Create message

Creates a new message in the selected project

Create project

Creates a new project

Create company

Creates a new company

Create time entry

Creates a new time entry in the selected project

Fetch task

Fetches the details of an existing task

Fetch company

Fetches the details of an existing company

Fetch person

Fetches the details of a person by person ID or email address

Fetch tag

Fetches the details of a tag by ID or name

Fetch project

Fetches the details of an existing project

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Teamwork Projects?

Teamwork Projects is project management software for collaborative teams . You can categorize your projects, add tags, and create task list templates to plan your projects efficiently.

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