Integrate Zoho Commerce with RingCentral

Send information between Zoho Commerce and RingCentral automatically, without writing any code, using Zoho Flow.

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Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce

Zoho Commerce + RingCentral

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Supported triggers and actions

Integrate Zoho Commerce and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Confirmed order

Triggers when an order is confirmed

Product updated

Triggers when the details of an existing product are updated

Product created

Triggers when a new product is created

Canceled order

Triggers when an order is canceled

Delivered order

Triggers when an order is delivered

New order

Triggers when a new order is received

Declined order

Triggers when an order is declined

Shipped order

Triggers when an order is shipped

New SMS

Triggers when a new SMS is sent or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

Call answered

Trigger when a call is answered

All Actions - Actions are the automated tasks

Invite member to portal

Invites a member to the selected portal using email address

Create coupon

Creates a new coupon

Create variant

Creates a new variant for the specified product

Create product

Creates a new product

Mark order as void

Marks the status of the specified order as void

Mark order as shipped

Marks the status of the specified order as shipped

Update product

Updates the details of an existing product

Update variant

Updates the details of an existing variant

Mark order as delivered

Marks the status of the specified order as delivered

Mark order as confirmed

Marks the status of the specified order as confirmed

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch product - By name

Fetches the details of an existing product by name

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch variant - By ID

Fetches the details of an existing variant by ID

Fetch sales order

Fetches the details of an existing sales order

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Send SMS

Sends a new SMS to the specified phone number

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Create team message

Creates a new team message

Update contact

Updates the details of an existing contact

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch message by ID

Fetches the details of an existing message record by message ID

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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