Integrate Zoho Commerce with RingCentral
Send information between Zoho Commerce and RingCentral automatically, without writing any code, using Zoho Flow.
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Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce
Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via RingCentral whenever new orders are generated in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow sends a new SMS to the specified phone number in RingCentral.
Send a confirmation SMS via RingCentral when new orders are placed in Zoho Commerce
Zoho Commerce + RingCentral
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Supported triggers and actions
Integrate Zoho Commerce and RingCentral using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Confirmed order
Triggers when an order is confirmed
Product updated
Triggers when the details of an existing product are updated
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Delivered order
Triggers when an order is delivered
New order
Triggers when a new order is received
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
New SMS
Triggers when a new SMS is sent or received
Call answered
Trigger when a call is answered
Call missed
Triggers when a call is missed
Call disconnected
Triggers when a call is ended
New call
Triggers when a new call is initiated or received
New team chat
Triggers when a new team chat is created
New voicemail
Triggers when a new voicemail is sent or received
Call recorded
Triggers when a call is recorded
All Actions - Actions are the automated tasks
Invite member to portal
Invites a member to the selected portal using email address
Create coupon
Creates a new coupon
Create variant
Creates a new variant for the specified product
Create product
Creates a new product
Mark order as void
Marks the status of the specified order as void
Mark order as shipped
Marks the status of the specified order as shipped
Update product
Updates the details of an existing product
Update variant
Updates the details of an existing variant
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as confirmed
Marks the status of the specified order as confirmed
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Create contact
Creates a new contact
Send SMS
Sends a new SMS to the specified phone number
Initiate ring-out call
Initiates a two-legged ring-out call based on the specified caller and callee phone number
Create team message
Creates a new team message
Block or allow phone number
Updates the blocked or allowed phone number list with the specified phone number
Update contact
Updates the details of an existing contact
Fetch extension
Fetches the details of the existing extension
Fetch call by ID
Fetches the details of an existing call by ID
Fetch call by session ID
Fetches the details of an existing call by session ID
Fetch contact
Fetches the details of an existing contact
Fetch message by ID
Fetches the details of an existing message record by message ID
Fetch ring-out call status
Fetches the status of a 2-legged ring-out call
Fetch user
Fetches the details of an existing user
What is Zoho Commerce?
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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