

Integrate Zoho Commerce with Trengo
Send information between Zoho Commerce and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Establish a new contact in Trengo after a purchase is made in Zoho Commerce
Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in Trengo.


Establish a new contact in Trengo after a purchase is made in Zoho Commerce
Zoho Commerce + Trengo

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Supported triggers and actions
Integrate Zoho Commerce and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Sales order payment received
Triggers when a sales order payment is received

Delivered order
Triggers when an order is delivered

Shipped order
Triggers when an order is shipped

Declined order
Triggers when an order is declined

Product created
Triggers when a new product is created

Confirmed order
Triggers when an order is confirmed

New order
Triggers when a new order is received

Product updated
Triggers when the details of an existing product are updated

Canceled order
Triggers when an order is canceled

Ticket closed
Triggers when an existing ticket is closed

Outbound message sent
Triggers when a new outbound message is sent

Ticket label added
Triggers when a new label is added to an existing ticket

Inbound message received
Triggers when a new inbound message is received

Ticket assigned
Triggers when an existing ticket is assigned to an agent

Note created
Triggers when a new internal message is created

Ticket reopened
Triggers when an existing ticket is reopened
All Actions - Actions are the automated tasks

Create coupon
Creates a new coupon

Create product
Creates a new product

Invite member to portal
Invites a member to the selected portal using email address

Create variant
Creates a new variant for the specified product

Mark order as void
Marks the status of the specified order as void

Mark order as delivered
Marks the status of the specified order as delivered

Mark order as shipped
Marks the status of the specified order as shipped

Update product
Updates the details of an existing product

Mark order as confirmed
Marks the status of the specified order as confirmed

Update variant
Updates the details of an existing variant

Fetch customer - By email address
Fetches the details of an existing customer by email address

Fetch variant - By name
Fetches the details of an existing variant by name

Fetch product - By name
Fetches the details of an existing product by name

Fetch product - By ID
Fetches the details of an existing product by ID

Fetch sales order
Fetches the details of an existing sales order

Fetch variant - By SKU
Fetches the details of an existing variant by SKU

Fetch customer - By ID
Fetches the details of an existing customer by ID

Fetch variant - By ID
Fetches the details of an existing variant by ID

Send email
Sends an email to the specified email address

Send ticket message
Sends a ticket message

Create ticket
Creates a new ticket

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Update contact custom field
Updates the details of an existing contact custom field

Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.

Update ticket custom field
Updates the details of an existing ticket custom field

Fetch contact by ID
Fetches the details of an existing contact using contact ID

Fetch ticket
Fetches the details of an existing ticket by ID
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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