Integrate Zoho Commerce with Trengo
Send information between Zoho Commerce and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in Trengo after a purchase is made in Zoho Commerce
Streamline customer support by instantly creating contacts in your inbox application for seamless post-purchase service. This flow will generate a new contact in Trengo in response to new purchases from Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in Trengo.
Establish a new contact in Trengo after a purchase is made in Zoho Commerce
Zoho Commerce + Trengo
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Supported triggers and actions
Integrate Zoho Commerce and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Sales order payment received
Triggers when a sales order payment is received
Delivered order
Triggers when an order is delivered
Shipped order
Triggers when an order is shipped
Declined order
Triggers when an order is declined
Product created
Triggers when a new product is created
Confirmed order
Triggers when an order is confirmed
New order
Triggers when a new order is received
Product updated
Triggers when the details of an existing product are updated
Canceled order
Triggers when an order is canceled
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket label added
Triggers when a new label is added to an existing ticket
Inbound message received
Triggers when a new inbound message is received
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket reopened
Triggers when an existing ticket is reopened
All Actions - Actions are the automated tasks
Create coupon
Creates a new coupon
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create variant
Creates a new variant for the specified product
Mark order as void
Marks the status of the specified order as void
Mark order as delivered
Marks the status of the specified order as delivered
Mark order as shipped
Marks the status of the specified order as shipped
Update product
Updates the details of an existing product
Mark order as confirmed
Marks the status of the specified order as confirmed
Update variant
Updates the details of an existing variant
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch sales order
Fetches the details of an existing sales order
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Send email
Sends an email to the specified email address
Send ticket message
Sends a ticket message
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch ticket
Fetches the details of an existing ticket by ID
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
