Integrate Zoho Commerce with ZappHub

Send information between Zoho Commerce and ZappHub automatically, without writing any code, using Zoho Flow.

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Set up a contact in ZappHub following a purchase in Zoho Commerce

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will generate a new contact in ZappHub in response to new purchases from Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new user contact in the internal contacts agenda of the WhatsApp device connected in ZappHub.
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Set up a contact in ZappHub following a purchase in Zoho Commerce

Zoho Commerce + ZappHub

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Supported triggers and actions

Integrate Zoho Commerce and ZappHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Sales order payment received

Triggers when a sales order payment is received

Delivered order

Triggers when an order is delivered

Shipped order

Triggers when an order is shipped

Declined order

Triggers when an order is declined

Product created

Triggers when a new product is created

Confirmed order

Triggers when an order is confirmed

New order

Triggers when a new order is received

Product updated

Triggers when the details of an existing product are updated

Canceled order

Triggers when an order is canceled

Message delivered

Triggers when a message is delivered successfully

Message sent or received

Triggers when a new message is sent or received

All Actions - Actions are the automated tasks

Create coupon

Creates a new coupon

Create product

Creates a new product

Invite member to portal

Invites a member to the selected portal using email address

Create variant

Creates a new variant for the specified product

Mark order as void

Marks the status of the specified order as void

Mark order as delivered

Marks the status of the specified order as delivered

Mark order as shipped

Marks the status of the specified order as shipped

Update product

Updates the details of an existing product

Mark order as confirmed

Marks the status of the specified order as confirmed

Update variant

Updates the details of an existing variant

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch product - By name

Fetches the details of an existing product by name

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch sales order

Fetches the details of an existing sales order

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch variant - By ID

Fetches the details of an existing variant by ID

Create agent

Creates a new chat agent for the current device

Send message

Sends a new text message to the specified phone number, group, or broadcast list.

Create contact

Creates a new user contact in the internal contacts agenda of the WhatsApp device connected

Add participants to group

Adds the specified participants to an existing group using their phone numbers

Revoke group invite

Revokes the specified group invite code

Update contact

Updates the details of an existing contact using WhatsApp contact ID

Remove participant from group

Removes the specified participants from an existing group by phone number

Fetch contact

Fetches the details of an existing contact using WhatsApp ID or phone number

Fetch group invite code

Fetches the invite URL for an existing group

Validate phone number

Validates the specified list of phone numbers, optionally enforcing the country code or local prefix.

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is ZappHub?

ZappHub is a collaborative, web-based live chat solution that allows multiple people to interact with a linked WhatsApp account simultaneously.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

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