

Integrate Zoho CRM with CloudTalk
Send information between Zoho CRM and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Dispatch a welcome message in CloudTalk for newly created contacts in Zoho CRM
Nurture new CRM contacts with automated welcome emails. This flow will send a welcome email from CloudTalk each time a new contact is created in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow sends an SMS message in CloudTalk.


Dispatch a welcome message in CloudTalk for newly created contacts in Zoho CRM
Zoho CRM + CloudTalk


Add a new contact in CloudTalk when a new contact is added in Zoho CRM
Keep your call center software's contact information updated for smooth and efficient customer interactions. This flow will create a new contact in CloudTalk whenever a new contact is added in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow creates a new contact in CloudTalk.


Add a new contact in CloudTalk when a new contact is added in Zoho CRM
Zoho CRM + CloudTalk


Add a new contact in CloudTalk whenever a new contact is added in Zoho CRM
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in CloudTalk whenever a new contact is added in Zoho CRM.
How it works
- The flow triggers when a new contact is created in Zoho CRM.
- Zoho Flow creates a new contact in CloudTalk.


Add a new contact in CloudTalk whenever a new contact is added in Zoho CRM
Zoho CRM + CloudTalk

Build your own integrations between Zoho CRM and CloudTalk
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Supported triggers and actions
Integrate Zoho CRM and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow

New contact
Triggers when a new contact is created

New lead
Triggers when a new lead is created

New note
Triggers when a new note is added

Updated deal
Triggers when an existing deal is updated

New module entry
Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

Updated module entry
Triggers when an entry is updated in the selected module

Entry created or updated
Triggers when a record entry is created or updated

User created or updated
Triggers when the details of an existing user are created or updated

New module
Triggers when a new module is created

New user
Triggers when a new user is created

Call created
Triggers when a new call of the selected type is created

Agent created
Triggers when a new agent is created

Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks

Enroll cadence
Enrolls an existing record to a cadence

Update related module entry
Relates an entry in this module with an entry in another module

Send email template
Sends an email to the specified users

Create module entry
Creates a new module entry (eg., Leads, Deals, etc)

Update module entry
Updates the specified module entry

Raise signal
Raises a signal to Zoho CRM

Convert lead to contact
Converts a lead to a contact

Draft email
Drafts an email for the selected record

Add note
Adds a note to the selected module

Un-enroll cadence
Un-enrolles a record from the cadence

Create or update module entry
Creates a new module entry. Updates the module entry if it already exists

Remove tags
Removes tags from the specified record

Send mail merge
Sends a mail merge with details of the selected record

Create or update lead
Creates a new lead. Updates the lead details if the email already exists.

Add user
Adds a new user

Create or update contact
Creates a new contact. Updates the contact details if the email already exists.

Add tags
Adds tags to the specified record

Update user
Updates the details of an existing user based on user ID

Fetch account
Fetches an account by its name or unique ID

Fetch email template
Fetches an email template by name

Fetch inventory template
Fetches an inventory template using ID

Fetch deal
Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch event
Fetches an event by its title or unique ID

Fetch user
Fetches the details of an existing user by name or email address

Clone module entry
Clones an existing module entry

Fetch lead
Fetches a lead by email address or unique ID

Fetch contact
Fetches a contact by email address, unique ID, or name

Delete module entry
Deletes the specified entry

Cancel call
Cancels a event

Fetch product
Fetches a product by its name or unique ID

Fetch module entry
Fetches a module entry by the specified values

Create contact
Creates a new contact

Create agent
Creates a new agent

Send SMS
Sends an SMS message

Add note
Adds a note to an existing contact

Add activity
Adds an activity to an existing contact

Update agent
Updates the details of an existing agent

Update contact
Updates the details of an existing contact

Fetch contact
Fetches the details of an existing contact using ID or keyword
What is Zoho CRM?
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
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