Integrate Zoho WorkDrive with Freshservice
Send information between Zoho WorkDrive and Freshservice automatically, without writing any code, using Zoho Flow.
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Connect Zoho WorkDrive and Freshservice with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho WorkDrive and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
File event occurred
Triggers when a new file event has occurred
File created
Triggers when a new file is created
Team folder created
Triggers when a new team folder is created
Folder moved
Triggers when a folder is moved
File downloaded
Triggers when a file is downloaded
File moved
Triggers when a file is moved from a folder
File renamed
Triggers when a file is renamed
Folder created
Triggers when a new folder is created
File updated
Triggers when the details of an existing file are updated
Folder renamed
Triggers when a folder is renamed
Folder event occurred
Triggers when a new folder event has occurred
Folder downloaded
Triggers when a folder is downloaded
Updated problem
Triggers when any detail of a problem is updated
Asset created
Triggers when a new asset is created
Change updated
Triggers when any detail of a change is updated
Problem created
Triggers when a new problem is created
Asset updated
Triggers when the details of an asset is updated
Release created
Triggers when a new release is created
Updated release
Triggers when any detail of a release is updated
Change created
Triggers when a new change is created
Ticket created
Triggers when a new ticket is created
Updated ticket
Triggers when any detail of a ticket is updated
All Actions - Actions are the automated tasks
Share file or folder
Shares a file or folder within your organization or external users
Create folder
Creates a new folder in the selected path
Create embed code
Creates an embed code for the specified file or folder
Move file or folder to trash
Moves the specified file or folder to trash
Create team folder
Creates a new team folder
Create blank file
Creates a file in the specified folder
Associate data template
Associates an existing data template with the selected file
Add label
Adds a new label to the specified resource
Create collection link
Creates a new collection link
Create comment
Creates a new comment in the specified file
Create download link
Creates a customized download link for the specified file or folder
Add group to team folder
Adds a group to the specified team folder
Add member to team folder
Adds a member to the specified team folder
Create external share link
Creates a customized external share link
Copy file or folder
Creates a copy of the specified file or folder
Update external share link
Updates the customized external share link
Unfollow file or folder
Unfollows the specified file or folder
Update file or folder share permission
Updates the share permission for the specified file or folder
Move file or folder
Moves the specified file or folder
Follow file or folder
Follows the specified file or folder for new updates
Rename file or folder
Renames the specified file or folder
Fetch file - By name
Fetches the details of a file by name
Fetch data template
Fetches the details of an existing data template
Fetch file - By keyword
Fetches the details of a file by keyword in the name or content
Fetch folder
Fetches the details of a folder by name
Fetch file or folder by ID
Fetches the details of an existing file or folder by ID
Remove label
Removes an existing label from the specified resource
Remove share link
Removes the specified share link
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket note
Creates a new ticket note
Create department
Creates a new department
Create change
Creates a new change
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create contract
Creates a new contract
Create release
Creates a new release
Create requester
Creates a new requester
Update problem
Updates the details of an existing problem
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
What is Zoho WorkDrive?
Similar apps
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Endless integrations. End to manual work.
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