Integrate Atera with Teamwork Desk
Send information between Atera and Teamwork Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Atera and Teamwork Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Alert created
Triggers when a new alert is created
Ticket resolved
Triggers when an existing ticket is resolved or closed
New customer
Triggers when a new customer is created
New customer reply
Triggers when a customer sends a reply
New ticket
Triggers when a new ticket is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
Updated customer details
Triggers when the details of a customer are updated
Thread edited
Triggers when a thread in the selected inbox is edited
All Actions - Actions are the automated tasks
Add customer
Creates a new customer
Add contact
Creates a new contact
Create alert
Creates a new alert
Create ticket
Creates a new ticket
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch customer
Fetches the details of an existing customer using customer ID
Fetch contact
Fetches the details of an existing contact using contact ID
Fetch alert
Fetches the details of an existing alert using alert ID
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Reply to ticket
Adds a reply to the selected ticket
Unassign ticket
Unassigns the selected ticket
Update customer
Updates the details of an existing customer
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. You can choose to create one if none are found.
Fetch ticket
Fetches a ticket by ticket ID or keyword
What is Atera?
Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.
Similar apps
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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