Integrate Bit Form with Groove
Send information between Bit Form and Groove automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in Groove following a form submission in Bit Form
Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Groove for new form submission in Bit Form.
How it works
- The flow triggers when a new form response is received in Bit Form.
- Zoho Flow starts a new ticket for your customer in Groove.
Create a new ticket in Groove following a form submission in Bit Form
Bit Form + Groove
Build your own integrations between Bit Form and Groove
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Supported triggers and actions
Integrate Bit Form and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form response received
Triggers when a new form response is received
Customer added
Triggers when a customer is added
Ticket assigned
Triggers when a ticket is assigned
Ticket created
Triggers when a new ticket is created
Ticket tagged
Triggers when a ticket is tagged
Ticket closed
Triggers when a ticket is closed
Ticket opened
Triggers when a ticket is opened
Customer replied
Triggers when a customer replies to a ticket
Agent replied
Triggers when an agent replies to a ticket
Ticket deleted
Triggers when a ticket is deleted from trash
Note added
Triggers when a note is added to a ticket
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
Create form response
Creates a new form response
Add note
Adds a private note to an existing ticket
Create new ticket
Starts a new ticket for your customer
Assign agent to ticket
Assigns an agent to a ticket
Reopen ticket
Changes the state of a ticket to Opened
Change ticket state
Changes the state of a ticket
Close ticket
Changes the state of a ticket to Closed
Find customer
Fetches customer profile details using email address
What is Bit Form?
Bit Form is a WordPress form builder. It provides 19+ field types with drag & drop features, a built-in style editor, pre-built contact form templates, and more.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
