Integrate Chatra with Jira Service Management
Send information between Chatra and Jira Service Management automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Chatra and Jira Service Management using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation ended
Triggers when a conversation is ended
Conversation started
Triggers when a new conversation is started by a visitor or an agent
Message sent in conversation
Triggers when a new message is sent in a conversation by a visitor or an agent
Customer request created
Triggers when a new customer request is created
All Actions - Actions are the automated tasks
Send message
Sends a message on behalf of a random agent
Send message on behalf of agent or group
Sends a message on behalf of an agent or a group
Fetch visitor
Fetches the details of a visitor
Create comment
Creates a new comment
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Fetch customer request
Fetches the details of an existing customer request
What is Chatra?
Chatra is a live-chat, email and social messaging platform that lets you add live chat to your website and talk with your website visitors in real-time, get website insights and more.
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
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CEO, OpIndia
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