Integrate Copper with SolarWinds Service Desk
Send information between Copper and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Copper and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Opportunity created
Triggers when a new opportunity is created
Person added
Triggers when a new person is added
Task added
Triggers when a new task is added
Lead updated
Triggers when any detail of an existing lead is updated
Person updated
Triggers when any detail of an existing person is updated
Activity created
Triggers when a new activity is created
Lead created
Triggers when a new lead is created
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New Risk
Triggers when a new risk is detected
New User
Triggers when a new user is created
New Contract
Triggers when a new contract is created
New Hardware
Triggers when a new hardware is created in your inventory
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Release
Triggers when a new release is created in your service desk
New Incident
Triggers when a new incident is created
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create task
Creates a new task
Create project
Creates a new project
Create activity
Creates a new activity for a person, company, opportunity, or lead
Create or update lead
Creates or updates the details of a lead
Create opportunity
Creates a new opportunity
Add person
Adds a new person
Update opportunity
Updates the details of an existing opportunity
Update person
Updates the details of an existing person
Update company
Updates the details of an existing company
Update project
Updates the details of an existing project
Fetch person
Fetches the details of a person by email
Fetch project
Fetches the details of an existing project by name
Fetch opportunity
Fetches the details of an existing opportunity by name
Fetch company
Fetches the details of an existing company by name
Create Solution
Creates a new solution in your service desk
Create Release
Creates a new release in your service desk
Create User
Creates a new user
Create Hardware
Creates a new hardware in your inventory
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Incident
Creates a new incident
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Copper?
Copper is CRM software for Google applications. It lets you work with contextual data, manage deals from Gmail, and view data from multiple sources before making a decision.
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What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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