Integrate Deskpro with Flow

Send information between Deskpro and Flow automatically, without writing any code, using Zoho Flow.

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Create action items in your Flow for newly generated tickets in Deskpro

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Flow for new tickets generated in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in the selected workspace in Flow.
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Create action items in your Flow for newly generated tickets in Deskpro

Deskpro + Flow

Build your own integrations between Deskpro and Flow

Connect Deskpro and Flow with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Flow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket updated

Triggers when any detail of a ticket is updated

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Team created

Triggers when a new team is created

Project created

Triggers when a new project is created

Task updated

Triggers when the selected task is updated

Task created

Triggers when a new task is created

Project updated

Triggers when the details of an existing project are updated

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Create task

Creates a new task in the selected workspace

Post comment

Posts a comment in the selected task

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Flow?

Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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