Integrate Fluent Support with Microsoft Planner
Send information between Fluent Support and Microsoft Planner automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Fluent Support and Microsoft Planner using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket reopened
Triggers when a ticket is reopened
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
Ticket created
Triggers when a new ticket is created
Tickets moved
Triggers when tickets are moved
Task completed
Triggers when an existing task is completed
New plan
Triggers when a new plan is created
New bucket
Triggers when a new plan bucket is created
New task
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch ticket
Fetches the details of an existing ticket
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Add user to group
Adds a user to an existing group
Create task
Creates a new task in the specified plan bucket
Create bucket
Creates a new bucket in the plan
Fetch groups
Fetches the details of an existing group by display name or group ID
Fetch bucket
Fetches the details of an existing bucket
Fetch user
Fetches the details of an existing user
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
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What is Microsoft Planner?
Microsoft Planner is a planning application that helps you create plans, manage tasks, analyse the performance of your team and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Endless integrations. End to manual work.
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