Integrate Formidable Forms with Zendesk

Send information between Formidable Forms and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Zendesk whenever a new submission is made in Formidable Forms

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Zendesk in response to each new form submission in Formidable Forms.

How it works
  1. The flow triggers when a new form entry is made in Formidable Forms.
  2. Zoho Flow creates a new ticket in Zendesk.
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Create a ticket in Zendesk whenever a new submission is made in Formidable Forms

Formidable Forms + Zendesk

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Supported triggers and actions

Integrate Formidable Forms and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form entry updated

Triggers when an existing form entry is updated

Form entry made

Triggers when a new form entry is made

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Formidable Forms?

Formidable Forms is an advanced WordPress form plugin with a drag and drop form builder. Build a single contact form or complex multi-page forms with conditional logic, calculations, file uploads, and more.

Forms WordPress Plugins

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Similar apps

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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