Integrate Freshdesk with JobNimbus
Send information between Freshdesk and JobNimbus automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in JobNimbus for new tickets created in Freshdesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in JobNimbus for new tickets created in Freshdesk.
How it works
- The flow triggers when a new ticket is created in Freshdesk.
- Zoho Flow creates a new task in JobNimbus.
Create a task in JobNimbus for new tickets created in Freshdesk
Freshdesk + JobNimbus
Build your own integrations between Freshdesk and JobNimbus
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Supported triggers and actions
Integrate Freshdesk and JobNimbus using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket note added
Triggers when a note is added to the selected ticket
Task created
Triggers when a new task is created
Task updated
Triggers when the details of an existing task are updated
Activity created
Triggers when a new activity is created
Contact updated
Triggers when the details of an existing contact are updated
Contact created
Triggers when a new contact is created
Task created or updated
Triggers when a task is created or updated
Activity created or updated
Triggers when an activity is created or updated
Activity updated
Triggers when the details of an existing activity are updated
Contact created or updated
Triggers when a contact is created or updated
Job updated
Triggers when the details of an existing job are updated
Job created
Triggers when a new job is created
Job created or updated
Triggers when a job is created or updated
All Actions - Actions are the automated tasks
Create forum category
Creates a new forum category
Create company
Creates a new company
Create ticket
Creates a new ticket
Create group
Creates a new group
Create contact
Creates a new contact
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch company
Fetches the details of an existing company by domain
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Create contact
Creates a new contact
Create task
Creates a new task
Create job
Creates a new job
Create activity
Creates a new activity
Update job
Updates the details of an existing job
Update activity
Updates the details of an existing activity
Update task
Updates the details of an existing task
Update contact
Updates the details of an existing contact
Fetch activity
Fetches the details of an existing activity using ID
Fetch task
Fetches the details of an existing task using ID
Fetch contact
Fetches the details of an existing contact using ID
Fetch job
Fetches the details of an existing job using ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is JobNimbus?
JobNimbus is CRM and project management software that helps contractors streamline their communication and manage their teams better.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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