

Integrate Freshdesk with ProcessOut
Send information between Freshdesk and ProcessOut automatically, without writing any code, using Zoho Flow.

Build your own integrations between Freshdesk and ProcessOut
Connect Freshdesk and ProcessOut with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ProcessOut using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Contact updated
Triggers when the details of an existing contact are updated

Ticket created
Triggers when a new ticket is created

Ticket note added
Triggers when a note is added to the selected ticket

Contact created
Triggers when a new contact is created

Ticket updated
Triggers when the details of an existing ticket are updated

Subscription event occurred
Triggers when a subscription is created, canceled, or is about to end

Customer event occurred
Triggers when a customer is created or updated

Transaction event occurred
Triggers when a transaction is captured, refunded, or fails
All Actions - Actions are the automated tasks

Create contact
Creates a new contact

Create forum category
Creates a new forum category

Create company
Creates a new company

Create group
Creates a new group

Create ticket
Creates a new ticket

Add notes to ticket
Adds private or public notes to the selected ticket

Create forum
Creates a new forum in the selected category

Update company
Updates the details of an existing company

Update contact
Updates the details of an existing contact

Update ticket
Updates the details of an existing ticket

Fetch company
Fetches the details of an existing company by domain

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch ticket status by ID
Fetches the status of a specific ticket by ID

Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID
Fetches the details of an existing company by ID

Fetch contact by ID
Fetches the details of an existing contact by ID

Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID

Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch group by ID
Fetches the details of an existing group by ID

Fetch ticket
Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority
Fetches the priority details of a specific ticket by label

Fetch agent by ID
Fetches the details of an existing agent by ID

Fetch ticket status
Fetches the status of a specific ticket by label

Create customer
Creates a new customer

Create invoice
Creates a new invoice

Fetch customer by email address
Fetches the details of a customer by email address

Fetch customer by ID
Fetches the details of a customer by ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is ProcessOut?
ProcessOut helps you smartly route your transactions to increase your international authorization rate and lower your processing fees
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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