

Integrate Freshservice with eSignatures.io
Send information between Freshservice and eSignatures.io automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
Integrate Freshservice and eSignatures.io using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Asset created
Triggers when a new asset is created

Updated problem
Triggers when any detail of a problem is updated

Release created
Triggers when a new release is created

Asset updated
Triggers when the details of an asset is updated

Change updated
Triggers when any detail of a change is updated

Problem created
Triggers when a new problem is created

Updated release
Triggers when any detail of a release is updated

Ticket created
Triggers when a new ticket is created

Change created
Triggers when a new change is created

Updated ticket
Triggers when any detail of a ticket is updated

Signature declined by signer
Triggers when a contract to be signed is declined by the signer

Contract sent
Triggers when an existing contract is sent to the signer for signature

Contract signed
Triggers when an existing contract is signed

Contract withdrawn
Triggers when an existing contract is withdrawn
All Actions - Actions are the automated tasks

Create requester
Creates a new requester

Create ticket note
Creates a new ticket note

Create reply conversation
Creates a new reply conversation for the ticket

Create change
Creates a new change

Create department
Creates a new department

Create ticket
Creates a new ticket

Create asset
Creates a new asset

Add device to software
Adds a new device to the specified software

Create problem
Creates a new problem

Create release
Creates a new release

Create contract
Creates a new contract

Update asset
Updates the details of an existing asset

Update problem
Updates the details of an existing problem

Update ticket
Updates the details of an existing ticket

Fetch ticket by ID
Fetches the details of an existing ticket by ID

Fetch department
Fetches the details of an existing department by its name or ID

Fetch asset
Fetches the details of an existing asset by either its name or ID

Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch requester
Fetches the details of an existing requester by email or ID

Fetch agent
Fetches the details of an existing agent by email or ID

Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address

Create contract
Creates a new contract

Withdraw contract
Withdraws the specified contract

Fetch contract
Fetches the details of an existing contract
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is eSignatures.io?
eSignatures.io provides a simple way to collect electronic signatures on any device. It lets you embed sign pages to your website, send contracts directly to mobiles via SMS, send contracts in bulk, and more.
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