Integrate Freshservice with LearnDash
Send information between Freshservice and LearnDash automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshservice and LearnDash using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset created
Triggers when a new asset is created
Updated problem
Triggers when any detail of a problem is updated
Release created
Triggers when a new release is created
Asset updated
Triggers when the details of an asset is updated
Change updated
Triggers when any detail of a change is updated
Problem created
Triggers when a new problem is created
Updated release
Triggers when any detail of a release is updated
Ticket created
Triggers when a new ticket is created
Change created
Triggers when a new change is created
Updated ticket
Triggers when any detail of a ticket is updated
User enrolled in a course
Triggers when a user is enrolled in a course
Topic completed
Triggers when a topic is completed
Quiz completed
Trigger when a quiz is completed
Lesson completed
Triggers when a lesson is completed
Essay submitted
Triggers when an essay is submitted
User enrolled in a group
Triggers when a user is enrolled in a group
Course completed
Triggers when an existing course is completed by a user
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create ticket note
Creates a new ticket note
Create reply conversation
Creates a new reply conversation for the ticket
Create change
Creates a new change
Create department
Creates a new department
Create ticket
Creates a new ticket
Create asset
Creates a new asset
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Create release
Creates a new release
Create contract
Creates a new contract
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch department
Fetches the details of an existing department by its name or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Remove user from course
Removes an existing user from the specified course
Add users to group
Adds a list of users to the specified group
Enroll user to course
Enrolls a user to the specified course
Remove user from group
Removes a list user from the group
Fetch group
Fetches the details of an existing group
Fetch user
Fetches the detail of an existing user
Fetch course
Fetches the details of an existing course
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is LearnDash?
LearnDash is a trusted learning management system (LMS) plugin for WordPress created by e-learning experts. It helps you better sell your online courses by providing multiple pricing models, payment gateways, automatic renewal notifications, and more.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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CEO, OpIndia
Endless integrations. End to manual work.
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