Integrate GoSquared with EvaluAgent
Send information between GoSquared and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in EvaluAgent whenever a live chat starts in GoSquared
Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will establish a new contact in EvaluAgent for each new live chat session in your GoSquared.
How it works
- The flow triggers when a new live chat message is received in GoSquared.
- Zoho Flow creates a new contact in EvaluAgent.
Establish a new contact in EvaluAgent whenever a live chat starts in GoSquared
GoSquared + EvaluAgent
Build your own integrations between GoSquared and EvaluAgent
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Supported triggers and actions
Integrate GoSquared and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User enters smart group
Triggers when a user enters the selected smart group
Traffic spike
Triggers when the number of current online visitors goes above a certain threshold
New live chat message
Triggers when a new live chat message is received
User exits smart group
Triggers when a user exits the selected smart group
Traffic dip
Triggers when the number of current online visitors falls below a certain threshold
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
All Actions - Actions are the automated tasks
Create user
Adds a new user
Create contact
Creates a new contact
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is GoSquared?
GoSquared is web analytics, live chat, and customer data platform. You can generate leads, segment users, and track key website metrics in real time.
Similar apps
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
